Privacy Policy for Send File Mail

Effective Date: 01 January 2024

At Send File Mail, accessible from https://sendfilemail.com, we prioritize your privacy. This Privacy Policy document explains how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR).

1. Data We Collect

• Personal Identification Information: Name, email address, and phone number.
• Technical Information: IP address, browser type, and usage information.
• File Transfer Data: Files transferred through our service.

2. How We Use Your Data

We use your data to:

• Provide and maintain our service.
• Improve customer support and communication.
• Personalize user experience.
• Analyze usage for service improvement.
• Ensure security and detect fraud.

3. Legal Basis for Processing

We process personal data based on:

• Consent provided by users.
• Contractual necessity for service delivery.
• Legal obligations compliance.
• Legitimate interests for improvement and security.

4. Data Retention

We retain personal data:

• As long as necessary for the purposes outlined.
• Based on retention laws and company policy.

5. Data Sharing and Disclosure

We do not sell or rent personal data. However, we may share data with:

• Service providers to operate our business.
• Legal authorities in response to lawful requests.
• Third parties with user consent.

6. User Rights Under GDPR

You have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase data (right to be forgotten).
• Restrict data processing.
• Object to data processing.
• Data portability.

To exercise these rights, please contact us at support@sendfilemail.com. Or alternative open a support ticket online.

7. Data Security

We use industry-standard security measures to protect your data, including encryption and secure data storage.

8. International Data Transfers

Personal data may be transferred to countries outside the EU. In such cases, we ensure adequate protection through standard contractual clauses or other lawful mechanisms.

9. Changes to This Policy

We may update this policy periodically. We will notify users of changes via email or our website.

10. Contact Us

If you have questions or concerns about this policy, please contact us at:

Send File Mail
support@sendfilemail.com